FAQs

We accept the return of items in unworn, unaltered, unwashed condition within 14 days of receipt of the order. To be eligible for a return, your item must also have Original Tags attached. Please read our Refund Policy carefully since refund terms may vary slightly by supplier. At the bottom of each product page is a brief description of the supplier’s refund/exchange policy.

Please always email us first at sherebel67@gmail.com before starting a return so we can assist you. In order for your return to be processed, we request with your return the original packing slip or invoice and a 1 to 2 sentence note stating the reason for return. Also, please provide a tracking number for your return from your local post office/UPS.

Exchanges can only be made for a different size or color of the same style only. If you select an exchange, but the item sells out before your return is finalized, the exchange will default to a refund.

We’ll send you a refund notification email as soon as we've issued your refund! If you are approved for a refund, a credit will automatically be applied to your original method of payment. We typically process your exchange or refund within 2 to 5 business days. However, this may take up to 5 to 7 days during holidays and other busy times of year.

We stand behind all of our products. If there is an issue with your purchase, please e-mail us at sherebel67@gmail.com within 24 business hours to let us know.
In order to replace or refund the item we will need the following information:

• Name & email address
• Your order number
• A brief description of the damage/defect
• One clear image of the damaged/defective area

Once all information has been received, we will provide you further instructions.

If you haven't received a refund within 2 weeks, please contact your bank first. Then contact your credit card company, as it may take some time for your refund to officially post. If you’ve done both, and you still haven’t received your refund, please email us. We will respond as quickly as possible, usually within a few hours.

Some types of items are non-returnable. These include: gift cards, hats, personalized t-shirts, certain fitness gear and accessories, and items marked as final sale. Products purchased during a Final Sale are not eligible for a return. Only regular priced items may be refunded.